If you are researching registration software options, it helps to learn about others who have been through the same process. The types of training professionals who are seeking registration software are as varied as their options. Some are simply tasked with finding a solution someone else in the organization will use. Others will use the platform daily, but they are not sure how to find qualified options beyond Googling “online registration.”
If you are in the software exploration stage, knowing the types of professionals usually involved in the process can be a good place to start. If any of them sound like you, you are in the right zip code.
See if you fit into any of these categories:
IT professionals and analysts
A person in this category ensures the organization has the tools needed to be successful and efficient. The HR, training, and education department may say we need a program to help manage our registration process, and it has to handle X, Y, and Z challenges. Can you help us out?
When an IT professional or analyst begins seeking registration software options, they must winnow down a list of candidate systems that meet those needs. Price and functionality are important. Just as important, however, is addressing security, payment processor integration, timely implementation, and proven expertise.
Examples of job titles in this category may include:
- Information services manager
- HR systems analyst
- Business Process Specialist
- Software Engineer
- Research and Data Analyst
- Coordinator of Technology Service
Administrators and Coordinators
Training program administrators and coordinators are juggling a lot of duties. Time management and customer service keep them busy. Managing class and training registration may only represent a portion of what they do. The less they spend managing that process means more time for other responsibilities including developing and delivering training content. But implementing a new system takes a lot of up-front time and effort. Therefore, when they are seeking registration software, they want to ensure the winning system will pay off in time savings later.
Examples of job titles include:
- Manager of Learning and Development
- Program Assistant for Instructional Services
- Director, Professional Education and Training
- Director, Corporate and Community Wellness
- Senior Director of Learning Programs
- Senior Executive Assistant-Human Resources
All those are real job titles of professionals who came to GoSignMeUp’s doorstep. Other recent titles include Executive Director, Chief Administrative Officer, Chief of Staff, and Director of Education. Folks in these positions must keep a lot of people happy—particularly the end users—while ensuring the system saves more money than it costs.
If your job title sounds something like any of these mentioned, you are likely the right person to be involved in the research of registration management systems. You’re also in the right place if you want to learn more.